What to do when you receive an email from the Immigration Office in Spain (Extranjería)

If you have submitted an application for residency to the Immigration Office in Spain (Extranjería), you may receive an SMS and/or an email from them similar to this one:

Notificaciones Extranjería

This means that Extranjería has uploaded a document into your electronic folder regarding your application. This document may be a request for additional documentation or a decision on your residency application.

Please find below the steps you need to take in order to access this communication.

1* Click on the following link: https://sede.administracionespublicas.gob.es/https://sede.administracionespublicas.gob.es/

Then click on “MIS EXPEDIENTES” on the horizontal menu bar

Acceso a mis expedientes

2* On the following screen, click on ‘Acceso con cl@ve

Acceso con cl@ve

3* Now, you need to select your identification method. In most cases, this will be the Electronic or Digital Certificate, included in the first option (‘DNIe / Certificado electrónico’).

Seleccionar identificación electrónica

4* Select the appropriate Digital Certificate if you have more than one and click on ‘OK

Seleccionar Certificado Digital

5* Then, you will get access to your electronic folder where you will see the notification reference from Extranjería, with the reference number of your application on it; this is the same number you have received by email or by SMS. Click on the option that appears in colour; this could be ‘Communicaciones’, ‘Requerimientos’ or ‘Resolución‘.

Descarga comunicación

6* A small box will open below where you need to click in order for you to access the document

7* Now click on the results to download them onto your computer. These results could be “Descarga Fichero DOC_…” or “RES_….“, etc.

Example 1:

Descarga requerimiento

Example 2:

Descarga resolución

If the communication you have received is a requirement for additional documents to support your application, you may need to take a look into our tutorial on how to respond to a requirement from Extranjería.

If it is a positive answer (Resolución de Concesión), then congratulations! Your residency has been secured. To obtain the biometric card, please take a look into our tutorial on the next step for obtaining a TIE card (Tarjeta de Identidad de Extranjeros).

If the answer is negative and your application has been rejected, you may need to take a look into our article on alternatives to explore.



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